A headache isn’t an aspirin deficiency, and a performance problem isn’t a course deficiency.
Wait, what? An instructional designer who doesn’t think courses are always the answer? Yep, you read that right.
You’ve probably heard the saying: when all you have is a hammer, everything looks like a nail. Too often, courses become that hammer—the “quick fix” for every performance issue. But here’s the truth: sometimes, a course isn’t the solution.
Figuring out what’s broken, why it happened, and how to fix it can feel like trying to solve a puzzle with half the pieces. You’ve got enough on your plate already—performance problems shouldn’t be one more piece to figure out.
That’s where I come in.
My job is simple: dig deep, uncover the root cause of the challenge, and build solutions that actually work—no fluff, no quick fixes—just solid, effective learning solutions that deliver results.
Here’s My Take:
Performance problems typically fall into one of three categories:
- Skill: Your team doesn’t know what to do.
- Will: They know what to do but aren’t motivated to do it.
- Hill: They know what to do and want to do it, but the obstacles are too steep.
Once we pinpoint the root cause, I’ll develop targeted, engaging solutions that help your business reach its full potential—solutions designed to empower your team, inspire action, and drive measurable results.
How We’ll Work Together
Every organization is unique, and so are its challenges. My approach is collaborative and customized, ensuring we tackle your specific performance or learning goals effectively. I use a structured, proven process to get to the heart of the problem and deliver results-driven solutions. Here’s how we’ll work together:
Analyze
Every great solution starts with understanding the problem. During this phase, I work with you to identify your goals, audience, and performance gaps. Whether it’s through interviews, surveys, or data analysis, I focus on uncovering the root cause. By pinpointing the real problem, we ensure every effort is targeted, effective, and aligned with your business goals.
Design
Once we know what’s broken, we can figure out how to fix it. I’ll map out a clear learning strategy, outline key objectives, and create storyboards or prototypes that show exactly how the solution will look and feel. Think of this as the blueprint for success. With a solid design plan, you’ll have a clear roadmap that saves time, avoids guesswork, and sets the stage for impactful learning.
Develop
Here’s where the magic happens. I bring the design to life using tools like Articulate Storyline 360, Rise 360, and other learning technologies. Whether it’s eLearning modules, job aids, or instructor-led training materials, everything I create is built to engage learners and meet your goals. This phase transforms ideas into tangible, polished solutions that are ready to deliver measurable results.
Implement
Ready, set, launch! During this phase, I help roll out the solution, whether it’s uploading courses to your LMS, facilitating workshops, or supporting a live training session. I ensure the implementation process is smooth and that everything works as planned. You get a seamless launch with minimal disruptions, allowing your team to focus on learning instead of logistics.
Evaluate
Was it worth it? This is where we measure success. Using feedback, assessment data, and your KPIs, I analyze the results to see what’s working and where we can improve. Because let’s be honest—there’s always room for a little tweaking. This step ensures you get the insights needed to prove ROI, improve outcomes, and keep your organization moving forward.
Iterate
Great learning solutions are designed to adapt. Using principles of agile project management, I approach iteration as a deliberate and structured step to fine-tune and optimize. Whether it’s updating content, enhancing engagement, or addressing new challenges, this phase ensures the solution remains impactful and aligned with your evolving goals—without unnecessary overhauls. By refining the solution, you maximize its value, future-proof your investment, and stay ahead of evolving needs.
Ready to stop treating performance problems like quick fixes and start addressing them with real solutions? Let’s chat about how I can help your team succeed.
Let’s build something that works.