We all know that just because something is required doesn’t mean it’s interesting. Building codes and data privacy aren’t exactly thrilling topics. That’s part of the challenge.

I work across a range of learning formats, from scenario-based eLearning to live presentations. The goal is to turn complex, required content into training that answers this question: what should learners be able to do differently on the job?

I work backward from that outcome and design training that closes the gap between knowing and doing.