A headache isn’t an aspirin deficiency, and a performance problem isn’t a course deficiency.
Wait, what? An instructional designer who doesn’t think courses are always the answer? Yep, you read that right.
You’ve probably heard the saying: when all you have is a hammer, everything looks like a nail. Too often, courses become that hammer—the “quick fix” for every performance issue. But here’s the truth: sometimes, a course isn’t the solution.
Figuring out what’s broken, why it happened, and how to fix it can feel like trying to solve a puzzle with half the pieces. You’ve got enough on your plate already—performance problems shouldn’t be one more piece to figure out.
That’s where I come in.
My job is simple: dig deep, uncover the root cause of the challenge, and build solutions that actually work—no fluff, no quick fixes—just solid, effective learning solutions that deliver results.
Performance problems typically fall into one of three categories:
SKILL
They don't know what to do or how to do it.
The issue lies in a lack of knowledge or ability. Training or resources are needed to equip the team with the necessary skills.
WILL
They know how, but have no desire to perform.
The team has the skills but lacks the drive to act. Their fire has gone out. Motivation or incentives may be required to inspire action.
HILL
They have tools and drive, but the obstacles are too steep.
External factors are weighing them down and preventing the team from achieving their goals. Solutions focus on removing these obstacles
How We’ll Work Together
Analysis
Understanding the problem is the first step to a great solution. Together, we’ll define your goals, audience, and performance gaps using tools like interviews, surveys, and data analysis. By uncovering the root cause, we ensure every effort is focused, effective, and aligned with your business objectives.
Design
With the problem defined, it’s time to craft the solution. I’ll develop a learning strategy, set objectives, and create storyboards or prototypes to visualize the solution. This design phase provides a roadmap that eliminates guesswork and maps the course to impactful learning.
Development
This phase of the project is where ideas come to life. Using tools like Articulate Storyline 360 and Rise 360, I build the course. This phase turns concepts into interactive eLearning modules, job aids, or training resources, designed to captivate learners and meet your goals.
Implementation
The success of a learning project relies on smooth execution and seamless delivery. From launch preparation to rollout support, I handle the logistics, minimizing disruptions so your team can focus on learning and achieving results.
Evaluation
By analyzing feedback, assessment data, and your KPIs, I identify what’s working and where adjustments can make a difference This step provides the insights you need to demonstrate ROI, enhance outcomes, and keep your organization moving forward.
Iteration
Guided by agile principles, I view iteration as a chance to refine and optimize. Updating content, enhancing engagement, or tackling new challenges ensures the solution stays impactful, aligned with your goals, and future-proofed for evolving needs.